Expedia Traveler Council

This community of several thousand travelers provides ongoing feedback in areas ranging from overall industry topics to specific online travel features and services. Feedback from members helps Expedia.com continually improve its Web site and service and maintain its industry leadership in total customer experience.

This site is dedicated to the members of the Traveler Council to help keep you informed of activities as well as provide you with a means to update any personal information and learn more about the council. Above are key links to information about the council and the surveys conducted. Also provided are key links back to the Expedia.com web site when needed.

On February 20, 2001, Expedia, Inc. announced the formation of the online travel industry's first consumer advisory council. Expedia.com (www.expedia.com) partnered with MarketTools, the leading provider of online market research technologies, to develop and maintain consumer relationships and activity as well as gather and analyze feedback. Council members are invited from the general online travel community as well as Expedia's customer base. Expedia is using MarketTools' market research technology, Panel Management System and zTelligence, to efficiently gather, analyze and share aggregate interactive data from the travel community. Expedia is building and maintaining the online Expedia Traveler Council. MarketTools' Web-based research and management solution will provide a common platform for Expedia to create and deploy surveys to council members via email, Web site or Web intercept.

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	This community of several thousand travelers provides ongoing feedback in areas ranging from overall industry topics to specific online travel features and services. Feedback from members helps Expedia.com continually improve its Web site and service and maintain its industry leadership in total customer experience. This site is dedicated to the members of the Traveler Council to help keep you informed of activities as well as provide you with a means to update any personal information and learn more about the council. Above are key links to information about the council and the surveys conducted. Also provided are key links back to the Expedia.com web site when needed. On February 20, 2001, Expedia, Inc. announced the formation of the online travel industry's first consumer advisory council. Expedia.com (www.expedia.com) partnered with MarketTools, the leading provider of online market research technologies, to develop and maintain consumer relationships and activity as well as gather and analyze feedback. Council members are invited from the general online travel community as well as Expedia's customer base. Expedia is using MarketTools' market research technology, Panel Management System and zTelligence, to efficiently gather, analyze and share aggregate interactive data from the travel community. Expedia is building and maintaining the online Expedia Traveler Council. MarketTools' Web-based research and management solution will provide a common platform for Expedia to create and deploy surveys to council members via email, Web site or Web intercept.